A washing machine hose lets go at 2am and suddenly your Bigfoot laundry room is underwater — that's the exact moment our dispatch line is built for, with a technician routed before you've finished mopping the first puddle.
Call +1-844-578-1604
Crews staged inside Bigfoot limits
Flat-rate quote before any equipment runs
Licensed & insured, verifiable on request
Aqua Guard Water Damage didn't parachute into Bigfoot with a rented truck and a stock script. Our technicians have worked this market long enough to know which neighborhoods sit low, which ones have older cast-iron plumbing, and which zip codes call in during every heavy storm.
Local pricing means local pricing — our Bigfoot estimates reflect actual regional labor and material costs, not a national average that leaves you either overpaying or underinsured.
We also keep documentation formatted the way insurance adjusters actually want to see it, since most of our jobs end up crossing an adjuster's desk at some point.
Not every water problem announces itself with a flooded floor. Most start quietly, and catching one of these signs early is usually the difference between a same-day fix and a much bigger repair.
Fresh paint over an old stain can hide the problem visually for a month or two, right up until the drywall paper backing gives out.
A musty note that wasn't there a season ago usually means microbial growth has started somewhere behind a wall or under flooring, well before you can see anything.
Flooring that shifts slightly when you walk on it, even subtly, is worth a moisture reading before it gets worse.
A sudden increase in usage with no change in household habits is often the earliest sign of a slab leak, well before any visible water shows up.
Bubbling paint near a baseboard or exterior wall usually means moisture is pushing through from behind rather than a simple application defect.
A small patch of mold in a corner or along a baseboard means conditions behind that surface have supported growth for a while — the source needs to be found, not just wiped away.
If more than one of these sounds familiar, it's worth a professional moisture check sooner rather than later.
Bouncing between an extraction company, a drying company, and a repair contractor is how small jobs turn into weeks-long headaches — we keep all three under one roof on purpose.
The equipment on our trucks scales up or down to the job, but the process — assess, extract, dry, verify, repair — doesn't change.
We treat extraction speed as the single biggest variable we control — every additional hour of standing water raises the odds of secondary damage.
Daily drying logs track humidity and surface moisture at every checkpoint, giving you documented proof of progress instead of a verbal 'it's getting there.'
Our sewage cleanup protocol follows IICRC S500 guidelines start to finish, including isolation of the affected zone and disposal documentation.
We treat the 48-hour mold window as a deadline for our own drying timeline, not a talking point.
Once moisture readings confirm the structure is dry, the same team that documented and dried the loss hands off directly into drywall, insulation, and flooring repair.
We inventory and relocate contents that need to leave the affected area, then coordinate their return once the space is verified dry.
This is the same sequence every job follows, whether it's a single flooded room or a full commercial loss.
Real person, real questions, fast routing — the goal is getting a truck moving within minutes of hanging up.
Skipping or rushing this step is how hidden moisture pockets turn into a mold problem months down the line.
Standing water comes out first with commercial extraction equipment, then air movers and dehumidifiers go to work based on the readings just taken.
Every affected area gets re-tested before we call the job complete — no shortcuts on the sign-off.
We built the checklist below around the actual complaints people have about restoration companies in general, then made sure Aqua Guard Water Damage doesn't repeat them.
Every technician carries IICRC certification, and every crew works fully insured — documentation available whenever you want it.
A nearby crew isn't a slogan — it's the gap between drying equipment running in an hour versus half a day.
You get a written estimate before equipment turns on, not a surprise invoice after the fact.
If a drying target isn't hit on schedule, equipment stays on-site at no extra charge until the readings confirm it's dry.
We'd rather run a dehumidifier an extra day on our dime than sign off on a reading we're not confident in.
This isn't marketing copy — it's the actual checklist our crews sign off against before a job is marked complete.
Call +1-844-578-1604Our Bigfoot service radius covers 78016 78005, with trucks positioned to reach any address quickly, not just the neighborhoods closest to a single office.
We track call patterns by zip code across Bigfoot to keep crew staffing matched to where emergencies actually happen.
"What stood out was how calm the technician stayed while explaining a genuinely stressful situation — that mattered more than I expected."
Renee A., Bigfoot"A storm backed water into our finished basement and the crew classified it, extracted it, and had dehumidifiers running that same afternoon. The invoice matched the quote to the dollar."
Owen D., Bigfoot"Professional from the first call to the final walkthrough, and they re-tested moisture before closing the job instead of eyeballing it."
Fatima J., Bigfoot"Fast response and clear pricing, and they handled the back-and-forth with my insurance adjuster directly, which saved me a genuinely stressful week."
Lucas P., Bigfoot"Getting a daily drying log meant we always knew where the job stood instead of a vague verbal update."
Grace T., Bigfoot"They sectioned off the wet area instead of shutting down the whole office during drying, which kept us operating almost normally."
Nathaniel W., Bigfoot"The technician explained exactly which boards needed to go and which tested dry enough to keep, so we didn't overpay for the repair."
Bianca H., Bigfoot"Storm runoff got into our crawl space and the smell alone told us something was wrong. They found a failed vapor barrier and fixed the actual cause during the same visit."
Derek S., Bigfoot"Our upstairs bathroom leaked into the kitchen ceiling below and the crew traced it back to a failed wax ring on the toilet, not just patched the visible ceiling stain."
Melissa C., Bigfoot"Being out of town when it happened was stressful enough — having a crew that could work directly with our property manager made it manageable."
Victor N., Bigfoot